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How can I improve the accuracy of the courier tracking?

There are several factors that affect the accuracy of the courier tracking. Please note the following considerations:

Device specificaton

For highest accuracy and frequent position updates you need a device that has built-in GPS. Please note that may iPad tablet devices do not have a built-in GPS sensor.

Make sure that if your device has GPS that it is switched on. See the following links for information on how to do this:

 

 

Device position

In order for the device to be able to get a consistent, accurate GPS lock we recommend that the device be placed in a holder attached to the windscreen of the delivery vehicle whilst the courier is travelling between deliveries.

Troubleshooting

Please follow the relevant link below for further details on how to ensure reliable operation of the tracking feature.

Home > Support > Frequently Asked Questions > How can I improve the accuracy of the courier tracking?
 
 
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