Approved Mobile Devices

One of the questions we get asked most is: What are the best mobile devices for using PDM App?

At the date of this blog, PDM App is compatible with Apple iOS version 7 and above and Android devices running Android version 5.1 (Lollipop) and above.

We recently started a new testing programme designed to certify a number of devices that work well with PDM.
After thorough testing, the first certified Android device is:

  • Motorola Moto g30

We will be adding further devices to this list as our testing programme continues.

We recommend using an Android device if you have the choice for several reasons:

1. The iPhone has a smaller screen than most Android devices which can make the on-screen signature tool a little difficult to use. iPad tablet devices do not always have GPS (generally GPS is not available on WiFi-only models). This means that the courier tracking and "exact location recording" are not so accurate.
2. On iOS devices (iPhone/iPad) the courier tracking gets paused when the user switches to another app (for example, the user may switch to the Maps app for directions to the next delivery). This is because iOS pauses all operations in an app when another app is being used for performance reasons.
3. Due to the open architecture of Android, we are able to add new features and updates more quickly to the Android mobile app. Some new features that we are currently working on may not be included in the iOS version due to incompatibility issues.

We recommend the following device specifications, all of which the Motorola Moto g30 has:

  • Built-in GPS: This is required for accurate courier tracking
  • Built-in WiFi: This is required if you do not have a mobile data contract
  • Built-in rear-facing high-resolution camera with auto-focus: This is required for using the barcode scanner
  • A mobile data contract (1Gb per month should be more than enough as the app does not use much data)
  • Unlimited texts contract: A good idea if you are going to use the device for sending out automated delivery notifications to customers
  • A large screen
  • Good battery life.

PDM App is a great, easy way for your drivers to make quick, efficient, and cost-effective deliveries for your business.

For answers to more questions like: Can PDM App be used offline i.e. when there is no network coverage? check out our comprehensive FAQs.