General
View and change general settings relating to mobile app security, housekeeping, and PDM support.
In the Mobile app security section, you can select whether users have to log in each time they launch the app.
In the Housekeeping section, you can choose how records are managed.:
- Customers - this first option allows you to deactivate customers when no orders have been created for a selected period (from 1 to 36 months).
- Orders - you can also choose how long details of completed/cancelled orders are retained and set time periods to archive and permanently delete order details
- Photos - choose how long photos are retained and set time periods to archive and permanently delete photos.
In the PDM support team section, you can tick the box to allow the PDM support team temporary access to your account. This is useful if you experience any issues with your PDM account. Access will be granted for one week, or until the box is unticked.
