Existing Users Frequently Asked Questions
Here are some of the most asked questions from existing users about PDM.
If you can't find the answer to your question here, please contact us and we will be glad to help you.
- Which web browsers are compatible with PDM Web?
- How can I improve the accuracy of the courier tracking?
- Is there any limit on the number of users or logins?
- Where can I find the tutorials and reference materials for training?
- What action should I take if a driver or other staff member leaves?
- Can I send SMS messages to customers in bulk?
- What action should I take if a customer is deceased?
- What are the best mobile devices for using PDM App?
- Why is an Android device recommended?
- What device specifications are recommended?
- Do I need a device with a mobile data contract?
- How much data will my device use to run PDM?
- How can I track my courier/delivery driver?
- Can the mobile app be used offline i.e. when there is no network coverage?
- How quickly does the information sync with PDM Web for the branch/hub to see?