PDM Web

Searching the customer database

From the home screen, click the cursor into the Quick Search box, select the Customers option and scan the PMR barcode.

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The information contained in the barcode will populate the search results.
The NHS ref box must be ticked to find matching records.
If the patient with matching NHS Ref is already in the database, their record will be displayed:

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Adding a new patient to the customer database

To add a new patient, scan the barcode on the prescription and the data in the barcode will be read and can then be used to populate a customer record.
Click the yellow + button with the patients name shown to create the new record.

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In the New Customer screen, the information contained in the barcode is auto-populated into the fields.

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Check the data is correct and click Save to add the patient to the database.

Searching orders

From the home screen, click the cursor into the Quick Search box, select the Open orders option and scan the barcode.
The NHS ref box must be ticked to find matching records.
The search will display all orders past and current, as well as tasks, relating to the patient with the matching NHS Ref:

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