Billing

Here are some of the most asked questions from PDM users about billing and invoices.
If you can't find the answer to your question here, please contact us and we will be glad to help you.

I have just received an invoice. How do I pay?

For UK customers, payment is collected by Direct Debit. To set up a Direct Debit for the first time, visit the "Billing" option in the main menu in PDM Web.
This screen is accessible to all users who have been granted access to "Billing" by the administrator.
On the right, click "Setup Direct Debit" a nd follow the on-screen instructions.

See Also: Billing & Payment

How do I change the bank account my Direct Debit is paid from?

Please send an email to billing@prodeliverymanager.com and we'll be happy to assist you in making this change.

How do I change who receives the PDM invoice?

Invoices are sent by email to all users who have access to the "Billing" module in PDM Web.
Individual invoices can be sent to other email addresses manually by opening up the invoice and clicking the "send by email" button.

See Also: Billing & Payment

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