New Users Frequently Asked Questions

Here are some of the most asked questions from new users about PDM.
If you can't find the answer to your question here, please contact us and we will be glad to help you.

• PDM Web
  • Which web browsers are compatible with PDM Web?
  • Can I import my customer data into PDM Web?
  • Are training and training reference materials provided?
  • Is there any limit on the number of users or logins?
  • I'm not a pharmacy - is PDM still right for me and my business?
  • How do I activate sending SMS notifications to my customers?
• Mobile App
  • What are the best mobile devices for using PDM App?
  • Why is an Android device recommended?
  • What device specifications are recommended?
  • Do I need a device with a mobile data contract?
  • How much data will my device use to run PDM?
  • Can PDM App be used offline i.e. when there is no network coverage?
  • How quickly does the information sync with the PDM Web app for the branch/hub to see?
• Billing
  • How do I pay for PDM?